Your money goes to your Stripe account, not ours

You are the merchant of record

You connect Stripe from FurSlot's settings, and Stripe takes you through its own setup and opens a Stripe account in your business's name. Stripe collects the details it needs straight from you and checks them before the account can take real charges.

From then on, the deposit a client pays at booking and any no-show fee you charge later both run on that account. Stripe calls this a direct charge: the client pays your business, and the money lands in your Stripe balance. FurSlot asks Stripe to make the charge and does not hold the money itself.

The account comes with the full Stripe dashboard, where you can see your payments and payouts and refund a client without going through FurSlot.

The cost of a percentage fee

Ask any booking software whether it earns from your card payments as well as from its subscription. A cut of each deposit or ticket looks small on one payment and adds up over a year.

At two percent of each ticket, a groomer taking in sixty thousand dollars a year would hand over twelve hundred dollars of it, and more as the book grows. A percentage costs the busiest shops the most, while a flat fee stays the same however busy you get.

FurSlot adds no platform fee to any payment it creates, so the only cost that grows with your book is the processing fee any card processor charges.

FurSlot's fee and Stripe's fee

• FurSlot. A flat monthly subscription: Solo $19, Pro $24, Team $49. Deposits and no-show fees work the same on each plan. Each plan includes a different number of reminder texts, and FurSlot adds texts past the allowance to your next invoice at 2 cents each.
• Stripe. Stripe takes its processing fee on each card payment from your Stripe account, and you can find the current rates on Stripe's pricing page. FurSlot has no say in that rate and no share of it.

The first 14 days are free. The trial starts at Stripe checkout with a card, and nothing is charged until it ends. You can compare the plans on the pricing page.

Your own Stripe account in practice

• Your name on the charge. The client pays your business, and their card statement shows the name you set on your Stripe account.
• Your own records. Payments, refunds, disputes and payouts all show in your Stripe dashboard, whether or not FurSlot is open.
• Stripe holds the card. Your client types it on Stripe's page and Stripe saves it, so FurSlot does not store it. You can read more about how the card on file works.
• No middleman on your money. Charges settle in your Stripe balance and Stripe pays them out, so FurSlot has no money of yours to hold back.

If you leave FurSlot

Your clients' past payments went to your Stripe account, and Stripe paid them out to you. FurSlot held none of that money, so you have nothing to wait for or claw back.

You can take your client list with you too. Settings has a download for all your clients, pets and appointments as spreadsheet files, all together or one list at a time, and it still works on a locked account after your trial or subscription ends. Deleting your FurSlot account cancels the subscription and removes your shop, clients, pets, appointments and booking page from FurSlot, so download your files before you delete. If you are moving to FurSlot from other software, see how to bring your client list in.

Limits of the Stripe connection

• Only Stripe. FurSlot does not work with Square, PayPal or Clover, and you cannot plug in another processor. If you use Square today, our page on Square Appointments for groomers lays out the difference.
• US dollars only. Deposits and no-show fees go through in USD, for shops in the US.
• A fresh Stripe account. Connecting sets up a Stripe account for your business through Stripe's own setup, rather than linking one you already use.
• No point of sale. FurSlot takes deposits and no-show fees online and does not ring up the groom at pickup, take tips or print invoices.
• No chargeback help. Disputes are between you, Stripe and the client's bank.

For how FurSlot sits next to other grooming software, see the comparison page.

Where your money and your client list go

Do you take a cut of what I charge my clients?

No. FurSlot takes no percentage of any deposit, no-show fee or groom. The payments FurSlot creates carry no platform fee: the charge runs on your own Stripe account and Stripe pays it out to you. You pay us the flat monthly subscription, from $19 a month, plus any texts past your plan's allowance.

Whose name is on my client's card statement?

Your business's name. Your Stripe account is the seller on each deposit and no-show fee, so the statement shows the name you set on that account, and you can change it in your Stripe dashboard. FurSlot does not appear as the seller, because FurSlot does not take the payment.

Can I use Square or PayPal instead?

No. Stripe is the only processor FurSlot works with, and there is no way to connect another. If you already take cards at pickup on a Square reader, you can keep doing that. FurSlot handles only the deposit and any no-show fee online, through your Stripe account, and both are in US dollars.

If I leave, can I actually get my client list out?

Yes, whenever you like. Settings has a download for all your clients, pets and appointments as spreadsheet files you can open in Excel or load into another system. The download still works on a locked account after your trial or subscription ends, it costs nothing, and you do not need to ask us first.